UPDATE SEPTEMBER 2011
Dr Holden Leaves Clare
After service of over four years, Dr Nina Holden will finish her regular work at the Guildhall Surgery. She completes her Monday surgeries here at the end of October 2011.
During the last few years Dr Holden has split her working week between Clare and the Christmas Maltings Surgery in Haverhill.From November 2011 she will commence a new position based solely in Sible Hedingham, which will also help her care for her young children.
The Partners, Staff and many patients will miss her caring and personal approach to her work. Although working here only one day a week she has gained a solid reputation and loyal following. We wish her well and hope she may be able to return from time to time to provide locum / holiday cover.
The Partners will be announcing new arrangements to cover Dr Holden’s duties shortly.
Guildhall Goes On-Line
It is now possible for Repeat Prescriptions to be requested on the Internet. Like other secure systems (such as when using internet banking), Patients will need to follow security protocols and create safe passwords in order to gain access to the Guildhall repeat prescription system.
It is not possible to use this access for anything other than ordering a repeat prescription which has already been set up by your GP. Maybe in the future some appointments may be made available to book on-line, and we will let you know when this happens.
The other ways of requesting repeat prescriptions remain:on paper by dropping your repeat slip into the box in the lobby, or by sending the completed slip as a fax.We do not accept telephone requests as this can lead to dangerous errors.
In order to obtain log-in details, please collect details in paper form from Reception (you cannot apply online), as we require a signature.
Silence, Please!
We appreciate that many Patients carry mobile phones as an important part of everyday life. Many other people do not, and find the use of mobiles in a confined space intrusive.
Please be aware of other people’s sensitivities and set your phone to silent (or even off) while in the Surgery, and particularly when you are called to see the Doctor or Nurse.Phones ringing in the consulting rooms interrupt your clinical care and waste time. Thank you for your co-operation.
Patient Forum Group